Returns and Refunds Policy

We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we offer a straightforward returns process in accordance with the terms outlined below.

Return Eligibility

We offer a 30-day return policy from the date of delivery. To be eligible for a return, items must be unused and returned in their original condition, including all original packaging and any accompanying materials.

How to Initiate a Return

To begin a return, please contact us at support@cherryenterprisesny.com with your order details, including your order number and the reason for the return. Our team will provide you with further instructions on how to proceed.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within a reasonable timeframe.

Shipping Costs

Please note that shipping costs are generally non-refundable. However, if the return is due to an error on our part, such as receiving a defective or incorrect item, we will cover the return shipping costs where applicable.